On the spot courier case study

This should be written as a cohesive business document with all of the necessary diagrams, tables, etc. There are few specific requirements:
1. Title Page is required
2. Use 11pt or 12pt font for your body text
3. Use builtin styles of Word such as headings, lists, captions, etc.
4. All diagrams/tables should have captions

Running Case Study – On the Spot Courier Services
1. Create a System Vision Document using the outline in Figure 1-8 in chapter 1. Include sections for the Problem Description, System Capabilities, and Business Benefits. You should include at least one paragraph for the problem description, five capabilities and five business benefits for the sections respectively.
2. Using the case study description in chapter 2, describe the following aspects for this project:
a. List at least three stakeholders
b. List at least ten functional requirements, as well as at least three usability, reliability, security, and performance requirements each for the system
c. List at least five sample questions you would ask of the stakeholders in the system when gathering requirements for the system
3. Using the textbook material from chapters 3-5, list the following aspects for your use case analysis:
a. Define at least three actors for your use cases
b. Define at least five use cases for the system. These should be in a simple actor->verb form (e.g., actor 1 does the following in the system) at a granular level.
c. Include a use case diagram for your actors and use cases.
c. Write a fully developed use case of what you consider to be the most important use case using the model template in Figure 5-2.
4. List at leave five high-level security controls for your subsystems in the project using the broad categories in chapter six of the textbook. Also, list specifically what data you would encrypt and what would be the risks and potential consequences if the data were exposed to hackers.

On the spot courier case study

As an employee of a large international courier and shipping service, Bill Wiley met with many companies that shipped and received packages almost every day. He was frequently asked if his company could deliver local packages on the same day. Over several months, he observed that there appeared to be a substantial need for courier services in the city in which he lived. He decided that he would form his own courier delivery company called On the Spot to fill this need.
Bill began by listing his mobile telephone number in the Yellow Pages. He also sent letters to all those companies that had requested same-day courier service that his prior company had not been able to serve. He hoped that through good service and word-of-mouth advertising that his business would grow. He also began other advertising and marketing activities to promote his services.

At first, Bill received delivery requests on his business mobile phone. However, it was not long before his customers were asking if he had a Web site where they could place orders for shipments. He knew that if he could get a Web presence that he could increase his exposure and help his business grow.

After he had been in business only a few short months, Bill discovered he needed to have additional help. He hired another person to help with the delivery and pickup of packages. It was good to see the business grow, but another person added to the complexity of coordinating pickups and deliveries. With the addition of a new person, he could no longer “warehouse” the packages out of his delivery van. He now needed a central warehouse where he could organize and distribute packages for delivery. He thought that if his business grew enough to add one more delivery person that he would also need someone at the warehouse to coordinate the arrival and distribution of all the packages.