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Customer engagement (Disneyland)


Customer focus is an ever-increasing strategy that provides numerous benefits for a company. Disneyland put an importance on customer focus primarily thru worker experience as well as customer experience.

In this paper you will focus on “customer engagement” methods taken by Disneyland.
Note: This paper should contain the thesis statement and summary.

Thesis statement: One or two sentences that clearly,
concisely, and completely states the papers purpose.
Summary: Three sentences that preview the papers main points


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