For this project, pick a problem to solve in an organization you know (for example, your college campus, a company you have worked for, or a volunteer organization). Use the design thinking skills that you learned to identify a specific pain point for customers/clients, employees, or both.
You need to conduct interviews: at least four interviews should be conducted and a short summary of each interview should be turned in with your project, produce a journey map, generate at least one “How Might We” question, and come up with at least three possible solutions.
During the lecture, each team will present his problem, process, and solution to the class.
Type of service-Academic paper writing
Type of assignment-Essay
Pages / words-4 / 1100
Number of sources-6
Academic level-Freshman (College 1st year)
Language style-US English