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Topic: Understanding Operations, Logistics and Supply Chain Management

Understanding Operations, Logistics and Supply Chain Management
Learning outcomes assessed within this piece of work as agreed at the programme level meeting On successful completion of this module students will be able to
1. Knowledge outcome – You will be able to develop your understandings of operations, logistics and SCM in organisations and how these contribute to organisational success
2. Intellectual /transferable skills outcome – You will be able to consider a complex scenario related to operations, logistics and SCM and apply quantitative or qualitative techniques to contribute to its solution.
Type of assessment: Summative assessment: Written assignment- 2200 Word Essay
Assessment Brief
Instructions for assessment
Your summative assessment for this module takes the form of an essay. Choose an organisation or business like an automotive company (manufacturing industry) or a hospital (service sector) = Write about Mercedes Benz
You need to produce an essay elaborating on the key operation, logistics and supply chain management issues faced by the operations and supply chain manager(s) in this particular organisation / business.
You can collect data from resources like websites, books, journal articles and grey reports. Some case studies are available to help you collect required data.
• Use Theories like Porters five forces
• Mention positive and negative side
• No headings/graphs

By focusing on the operational and supply chain issues, you should seek to identify and clarify how the operation functions and supports the market that it serves. What service delivery system (s) or manufacturing process (es) does it use? What infrastructure does it use to manage these delivery systems? And how, together, do these support the market (s) that it serves? A critical, detailed and relevant analysis should be made of the various components.
Based on your analysis, you are expected to make recommendations about how the business can improve its performance. Consider triple bottom line – described as the incorporation of economic, environmental and social factors as the three dimensions of sustainability in business practice – in your analysis.
As it might be impossible to analyse all the areas of operations, logistics and supply chain management, you should also decide which area (s) to cover in your discussion. Therefore, write about:
• New product/ service development and process
• Location and Layout
To conduct writing the essay, students need to read and refer to core text books and academic journals as well as source of their data collection (mentioned before).
The essay will be assessed according to the following criteria:

Introduction (10%)
Review of relevant Operation, Logistics and Supply Chain Management theories (30%)
Critical analytic discussion with relevant and similar example(s) and applying appropriate solutions of Operations Management (30%)
Conclusion and recommendation (20%)
Clarity of writing, essay structure, correct referencing (10%)

You MUST use the Harvard System.


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